Crewe, 24 February 2020 – Private ambulance company MedEvent Healthcare has equipped its fleet with Kinesis vehicle telematics to plan patient journeys and monitor real-time vehicle movements for non-emergency passenger transport across Wales.
MedEvent operates a fleet of ambulances and specially adapted vehicles working alongside the NHS to provide seamless transport services in areas such as mental health transfers, urgent GP referrals, A&E support and repatriation. MedEvent also offers a range of health courier services providing logistical support services for hospitals, clinics, surgeries and GP practices including pharmaceutical deliveries, transport of patient records, theatre supplies, specimens and pathology samples.
“As healthcare professionals the patient is at the heart of everything we do and we want their journey to be the last thing they have to worry about,” commented Eifion Howatson, Director of MedEvent Healthcare. “Using Kinesis we can pre-plan journeys taking into account the specific requirements of the patient or medical service and live monitor the vehicle as the journey unfolds. This allows us to deliver time critical services without any drama and means we can keep everyone in the chain informed.”
Using GPS technology Kinesis gives MedEvent comprehensive visibility of all its vehicles. Updated every 30 seconds and displayed against an easy to interpret map screen the live vehicle tracking helps MedEvent locate vehicles and provide real time updates, without needing to interrupt the driver or healthcare assistant. Traffic updates and live Estimated Time of Arrival (ETA) calculations are also helping MedEvent communicate accurate and up-to-date information with other healthcare professionals and service operators.
In addition to the preplanning of patient journeys and logistical services, Kinesis also helps MedEvent monitor staff for health and safety and reporting purposes. A Living Wage employer, MedEvent understands the value of its staff and the importance of looking after them.
“Using Kinesis we know where our vehicles, and therefore our staff, are at any given time,” continued Howatson. “We can see if this differs from the planned schedule and we can intervene if necessary. This live information gives everyone peace of mind and security in what can be a stressful environment.”
Adam Partington, Marketing Manager, Kinesis, Tel: +44 (0) 800 056 4432, firstname.lastname@example.org
Robert Peel, Editorial Contact, Marketing Edge, Tel: +44 (0) 1666 823306, email@example.com
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